Shipping & Pickups

Folder for adding Shipping FAQs articles

How long will the delivery take?
Typically, your package should reach you within 2-9 days of placing an order. We fresh roast each coffee so we require extra 2-3 days for roasting and pack...
Tue, 30 Mar, 2021 at 9:41 AM
I need a copy of my invoice for my order.
We do not ship our coffee with invoices in the box. you can easily download pdf invoice or print it from my account page when you log in at Hellodemello.co...
Tue, 30 Mar, 2021 at 9:38 AM
Do you offer cafe pickup for online orders?
We do not currently offer cafe pickup due to logistical issues. You can go to either of our cafe locations directly to purchase coffee. Please call the ca...
Tue, 30 Mar, 2021 at 9:30 AM
How long does it take to process my pick up order (at Roastery)
It usually takes 2 days for us to get your pick-up order ready. We fresh roast and package beans as orders come in so it takes an extra day or so. We a...
Tue, 30 Mar, 2021 at 9:35 AM